Site icon Pathshala Nepal

Office personnel and its types.

Description of office personnel with its types and function.


1 Answer


Office personnel is the most important types of office resources. "The office personnel refers to all the staff of the office are categories as low level, mid-level and upper level like a chief, selection officer, personal assistants, receptionist who jointly work for the attainment of the organizational goals."  they are called office personnel. In an organization, the volume of jobs, the office requires different types of office personnel having different degrees of qualifications, experience, and caliber at different levels.

Types of office personnel 

  1. Office chief
  2. Branch officer
  3. Office assistant
    1. Section clerk (Phatwala)
    2. Personal Assistant (Niji Sahayak)
    3. Receptionist (Samparka Sahayak)

Office chief 

The executive head of the office is called the office chief. The high-level employer or staff responsible for leading the office or organization for attending the goal to get the achievement. office chief has the responsibility to manage, control, direct the whole office activities. He/ she have the right to launching the program, seminar, plan, and policies, coordinate to complete office work at the time, and handle the office activities. office chief divided the works to the staff as per their level, qualification, experience, and performance.

Responsibilities and Function of office chief

  1. To maintain the proper environment for working.
  2. To manage the office with proper office materials and equipment
  3. To controls the office by making rules and regulations.
  4. To hire the employer considering their qualifications, skills, degree, and intelligence.
  5. To formulate and implement the plans and policies of the office to achieve the goal of the organization.
  6. To lunch the seminar and training for developing the skills of staff.

Section/Branch officer

Large scale organization creates the branch officer for its smooth operation. An office chief cannot handle after all such departments. so, to manage and control the office activities of section and branches, a mid-level executive is appointed called section / Branch officer. The section officer is selected by the chief officer.

Office assistant

Office assistants usually include tasks like typing, filing, taking inventory, keeping records, and sorting checks. They may also prepare documents, process mail, and answer telephones. They are irresponsible for the day by day operation of the office.  the office assistant needs to have good interpersonal skills to communicate with others in the office, as well as customer service skills if they regularly interact with the public. The staff appointed as a low-level staff with a view to assisting their senior by performing regular official jobs are commonly called office assistant. Nayab Subba, harder, Mukhiya are some examples of office staff in government offices. junior assistant, personal assistant, Receptionist are the example of office assistants in a private office.

Function and Duties of Office Assistants

    1. Preparation of the time - table of daily work
    2.  Drafting and typing letters
    3. Handling telephone calls
    4. Note-taking and transcribing
    5. Filing documents and letters
    6. Receiving and handling visitors
    7. Maintaining books of accounts
    8. Using machine
    9. Arranging the chief's visit
    10. Reminding the chief

 

 

 

Related Questions